About Me

I am a writer and information architect with 15 years of academic experience, 10 years in technical communications, and seven years in communications consulting. I have an extensive background in:

  • Writing/editing
  • E-learning design and development
  • Instructional analysis, design, and development
  • UX/UI design
  • Information architecture
  • Project management
  • Speech writing
  • Legal research, analysis, and writing
  • Broadcast news production and direction

Additionally, I was responsible for securing Quality Matters (QM) certification for the core courses in UB’s webMBA curriculum. I managed the project, worked one–on–one with the teaching faculty, and had complete discretion over course-submission readiness. In my role as UB’s QM representative, I achieved an 88% first-pass rate (while the national average is 30-40%). I also managed a “mini–MOOC” trial course with Pulitzer Prize–winning author, Taylor Branch (the Martin Luther King trilogy).

I served as co–chair on at least three LMS selection committees where we previewed the newest versions of Angel, Blackboard, Desire2Learn, Moodle, Prometheus, Sakai, WebCT, and WebTycho. While I have not used all of these systems extensively, I’ve led the conversion effort from one platform to another three times in 11 years. I am a quick and enthusiastic learner, and I easily master new applications. As a technical writer, I learned to grasp complex software packages in short periods of time to produce both user and training manuals.

I enjoy a good challenge and love to learn new software and skills. I’m also known for my strong work ethic, quick wit, and quirky sense of humor.