I believe technology is not the answer to our growing problem of information overload. It is merely one tool in finding a solution. The fundamental issue is the information itself: its structure, its acquisition, and its use. To be beneficial, information must have relevance, meaning, and value. Therefore, it must be systematically organized; relationships and patterns must be obvious and underlying concepts clear.
Much of my work has centered on structuring information in meaningful ways (whether in the written or spoken word or computer code). My past projects include the design and implementation of large-scale information solutions for Aetna, NASDAQ, NYSE, U.S. Department of Education, and U.S. Department of Health and Human Services. During my career, I’ve served on numerous standard-setting committees in the educational, financial, and healthcare arenas.